Bedbugs Lead to New York Breach of Contract Suit Against Holiday Inn
Posted on Jan 01, 2016
A New York woman, Yvonne Rollins, filed a breach of contract action against hotel giant InterContinental Hotels Group. Rollins, 56, alleged that she was attacked by bedbugs during a two-night stay at the hotel in October 2012. She is seeking more than $7 million in damages, asserting claims of negligence, intentional infliction of emotional distress, and breach of contract.
Rollins claimed that during her stay at a Holiday Inn she was bitten 25 times by bedbugs. She stated that on the night of October 19, after being awakened by a phone call, she saw something run across her pillow. She then saw welts on her wrist, arm, and hand, along with a “huge hickey” on her forehead.
After looking more closely at her pillowcase, she discovered “hundreds” of the bugs. She screamed and ran to the front desk of the hotel. The employee on duty took photographs of the bugs to show his manager. Since there were no other available rooms, he offered her a change of bed sheets. Rollins declined and instead stayed in another room with a relative.
As part of her filing, Rollins asserted that the hotel committed a breach of contract because it had a responsibility to provide her with a vermin-free room during her stay. She alleged that the hotel failed to maintain proper housekeeping practices.
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